Privacy Policy

Our Commitment to Your Privacy

At BlueSparkle Ventura Pool Services, we take your privacy seriously. This policy explains what information we collect, how we use it, and how we protect it. We only collect information necessary to provide you with excellent pool cleaning services.

By using our website or services, you agree to the practices described in this policy. If you have any concerns, please contact us before providing your information.

Information We Collect

We collect information you provide directly to us when you:

• Request a quote or schedule a service
• Create an account for recurring services
• Contact us by phone, email, or through our website
• Sign up for our newsletter or updates
• Provide feedback or reviews

This typically includes your name, address, phone number, email address, and details about your pool and service needs. We may also collect payment information when you book services.

How We Use Your Information

We use the information we collect to:

• Schedule and perform pool cleaning services
• Communicate with you about your service
• Send appointment reminders and service updates
• Process payments and maintain billing records
• Improve our services and customer experience
• Send you promotional offers if you opted in

We will never sell your personal information to third parties. We only share your information with service providers who help us operate our business, such as payment processors and scheduling software.

Information Security

We take reasonable measures to protect your information from unauthorized access, loss, or misuse. This includes secure storage systems, limited employee access, and encrypted transmission for sensitive data.

However, no security system is perfect. While we do our best to protect your information, we cannot guarantee absolute security. You provide information at your own risk.

Cookies and Website Data

Our website may use cookies and similar technologies to improve your browsing experience. Cookies are small files stored on your device that help us remember your preferences and understand how you use our site.

You can disable cookies in your browser settings, but this may affect how our website functions. We do not use cookies to collect personal information without your consent.

Third-Party Services

We may use third-party services to help operate our business, including:

• Payment processing companies
• Email marketing platforms
• Scheduling and booking software
• Website hosting providers

These companies only have access to the information needed to perform their specific functions. They are required to protect your information and cannot use it for other purposes.

Your Privacy Rights

You have the right to:

• Access the personal information we have about you
• Request corrections to inaccurate information
• Ask us to delete your information (subject to record-keeping requirements)
• Opt out of marketing communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us using the information below. We will respond to your request within 30 days.

Marketing Communications

If you opt in to receive marketing emails, we may send you information about special offers, seasonal tips, and company updates. You can unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Even if you unsubscribe from marketing emails, we will still send you important service-related messages, such as appointment confirmations and billing statements.

Children's Privacy

Our services are intended for adults. We do not knowingly collect information from children under 13. If you believe we have collected information from a child, please contact us immediately so we can delete it.

Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the date at the top of this page and notify you if the changes are significant.

We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:

BlueSparkle Ventura Pool Services
674 County Square Dr STE 307
Ventura, CA 93003
Phone: (805) 861-1674
Email: hi@venturapoolcleaning.com